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Jan 8, 2018

Happy New Year! I hope you enjoyed the holiday season with your family and friends, and are looking forward to the opportunities 2018 brings. As we begin a new year, I’d like to thank you and your teams for your continued partnership with American Building Components. 2018 marks our 110th year of providing high-quality metal building solutions on projects across the country both large and small—a milestone that could not be achieved without partnerships with customers like you.

This year, we will continue building upon our efforts to improve the quality and service we provide to you. This includes expanding and perfecting the online ordering initiative mentioned in my last update, Launched last summer, making our products available to order online 24/7 via simplifies the material ordering process for you from quoting through to delivery. And while the tool already allows you to find product information, see accurate pricing, and place orders anytime, anywhere and from any device, we are continuing to enhance the tool by adding new functionalities. So far, we’ve added the ability to order structural products and custom trim from the site, and have also launched the mark-up feature, which allows you to add pricing mark-up to your customer’s quotes. If you haven’t already, register today to experience the benefits of online ordering!

Also in 2018, ABC will continue our commitment to delivering quality products and exceptional customer service to you. In this effort, we have and will continue to ask for your honest and constructive feedback through our Voice of the Customer survey. Capturing your invaluable insight in this format ensures we recognize and capitalize on enhancement opportunities in ways that make the most difference to you. Thank you to those who have already participated in this program; we are actively working to address the improvement areas you’ve recommended and look forward to continuing this work with you in 2018.

Thank you for your support of and partnership with ABC. Our team is excited to continue building upon the great work we’ve already done together, as well as to tapping into unrealized potential that helps you and your businesses grow. As always, please feel free to reach out to me or your local ABC representatives with any needs you may have at any time.