ABC Small Order Handing Fee
Dear valued customers and friends,
As you know, the team at American Building Components is continually looking to improve the experience you have when you do business with us. This starts with using your feedback to optimize our processes to better serve you and your customers.
You've let us know that the 'Light Drop Fee' and associated process has caused delays in your material shipments and created bottlenecks for you and your businesses. To improve our response times and provide clarity on each ABC order you place, we've simplified and standardized our "light order/light drop" policy as detailed below.
Fee Change:
The $50 'Light Drop Fee' will be replaced with the $5 'Small Order Handling Fee'.
What this means for you: Every order totaling less than $250 will incur a $5 'Small Order Handling Fee'. The previously-charged $50 'Light Drop Fee' will no longer be incurred.
This new process will prevent:
- Last-minute calls from our team asking you to add product/weight to your order to avoid the $50 'Light Drop Fee'
- Unforeseen charges that can't be passed down to your customers
- Unwanted changes in your delivery schedule
- Held shipments waiting to meet the former weight minimum to avoid fees
Overall, this will help ensure you get the material you need when you need it without unexpected cost and delays.
Small Order Fee Exclusions:
This fee will not apply to:
- Backorders
- Replacement orders
- Add-ons to an existing order that are booked under a separate order number, but ship with original order
- FedEx or LTL shipments (follow current freight-costing policy)
- Orders totaling more than $250
We understand that this may necessitate adjustments to the way you do business and welcome the opportunity to work with you through any questions as they arise. In addition, we will continue to monitor the implications of this new process to ensure your satisfaction.
Please reach out to your local ABC representative with any questions or concerns.
Thank you for your continued partnership with ABC.

Joel Viechnicki,
President, American Building Components