Happy New Year! I hope you enjoyed the holiday season with your
family and friends, and are looking forward to the opportunities 2018 brings.
As we begin a new year, I’d like to thank you and your teams for your continued
partnership with American Building Components. 2018 marks our 110th
year of providing high-quality metal building solutions on projects across the
country both large and small—a milestone that could not be achieved without
partnerships with customers like you.
This year, we will continue building upon our efforts to improve
the quality and service we provide to you. This includes expanding and
perfecting the online ordering initiative mentioned in my last update, Launched last summer, making
our products available to order online 24/7 via shop.abcmetalroofing.com
simplifies the material ordering process for you from quoting through to
delivery. And while the tool already allows you to find product information,
see accurate pricing, and place orders anytime, anywhere and from any device,
we are continuing to enhance the tool by adding new functionalities. So far, we’ve
added the ability to order structural products and custom trim from the site,
and have also launched the mark-up feature, which allows you to add pricing
mark-up to your customer’s quotes. If you haven’t already, register
experience the benefits of online ordering!
Also in 2018, ABC will continue our commitment to delivering quality
products and exceptional customer service to you. In this effort, we have and
will continue to ask for your honest and constructive feedback through our
Voice of the Customer survey. Capturing your invaluable insight in this format ensures
we recognize and capitalize on enhancement opportunities in ways that make the
most difference to you. Thank you to those who have already participated in
this program; we are actively working to address the improvement areas you’ve
recommended and look forward to continuing this work with you in 2018.
Thank you for your support of and partnership with ABC. Our team
is excited to continue building upon the great work we’ve already done
together, as well as to tapping into unrealized potential that helps you and
your businesses grow. As always, please feel free to reach out to me or your
local ABC representatives with any needs you may have at any time.
Vice President of Sales, American Building Components